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Verbal Judo Second Edition

Author : George J. Thompson, PhD
ISBN : 0062107704
Genre : Language Arts & Disciplines
File Size : 46. 74 MB
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"When you react, the event controls you. When you respond, you're in control." Verbal Judo is the classic guide to the martial art of the mind and mouth that can help you defuse confrontations and generate cooperation, whether you're talking to a boss, a spouse, or even a teenager. For more than a generation, Dr. George J. Thompson's essential handbook has taught people how to communicate more confidently and persuasively in any situation. Verbal Judo shows you how to listen and speak more effectively, engage others through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies to successfully express your point of view—and take the lead in most disputes. This updated edition includes a new foreword and a chapter featuring Dr. Thompson's five universal truths of "human interaction": People feel the need to be respected People would rather be asked than be told People have a desire to know why People prefer to have options over threats People want to have a second chance Stop being frustrated and misunderstood. Stop finding yourself on the losing end of an argument. With Verbal Judo you’ll be able to have your say—and say what you mean.

Verbal Judo

Author : George J. Thompson, PhD
ISBN : 9780060577650
Genre : Language Arts & Disciplines
File Size : 61. 20 MB
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Improve communication, resolve conflicts, and avoid the most common conversational disasters through simple, easily remembered strategies that deflect and redirect negative behaviour. Verbal Judo is the martial art of the mind and mouth that can show you how to be better prepared in every verbal encounter. Listen and speak more effectively, engage people through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies that allow you to successfully communicate your point of view and take the upper hand in most disputes.

Verbal Judo Second Edition

Author : George J. Thompson, PhD
ISBN : 9780062331434
Genre : Language Arts & Disciplines
File Size : 60. 10 MB
Format : PDF, Kindle
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Verbal Judo is the martial art of the mind and mouth that can show you how to be better prepared in every verbal encounter. Listen and speak more effectively, engage people through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies that allow you to successfully communicate your point of view and take the upper hand in most disputes. Verbal Judo offers a creative look at conflict that will help you defuse confrontations and generate cooperation from your spouse, your boss, and even your teenager. As the author says, "when you react, the event controls you. When you respond, you’re in control." This new edition features a fresh new cover and a foreword demonstrating the legacy of Verbal Judo founder and author George Thompson, as well as a never-before-published final chapter presenting Thompson’s "Five Universal Truths" of human interaction.

To Protect And Serve

Author : Norm Stamper
ISBN : 9781568585413
Genre : Political Science
File Size : 64. 21 MB
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The police in America belong to the people -- not the other way around. Yet millions of Americans experience their cops as racist, brutal, and trigger-happy: an overly aggressive, militarized enemy of the people. For their part, today's officers feel they are under siege -- misunderstood, unfairly criticized, and scapegoated for society's ills. Is there a fix? Former Seattle Police Chief Norm Stamper believes there is. Policing is in crisis. The last decade has witnessed a vast increase in police aggression, misconduct, and militarization, along with a corresponding reduction in transparency and accountability. It is not just noticeable in African American and other minority communities -- where there have been a series of high-profile tragedies -- but in towns and cities across the country. Racism -- from raw, individualized versions to insidious systemic examples -- appears to be on the rise in our police departments. Overall, our police officers have grown more and more alienated from the people they've been hired to serve. In To Protect and Serve, Stamper delivers a revolutionary new model for American law enforcement: the community-based police department. It calls for fundamental changes in the federal government's role in local policing as well as citizen participation in all aspects of police operations: policymaking, program development, crime fighting and service delivery, entry-level and ongoing education and training, oversight of police conduct, and -- especially relevant to today's challenges -- joint community-police crisis management. Nothing will ever change until the system itself is radically restructured, and here Stamper shows us how.

Communicating Effectively In The Workforce

Author : Lisa Polack
ISBN : 9781119746171
Genre : Business & Economics
File Size : 35. 66 MB
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If you do not understand how communication works, then you may become perplexed and frustrated by interactions in the workplace. However, if you understand how communication works, then you have a good chance of diagnosing and fixing communication problems. Best of all, you can influence and motivate your employees, make better decisions, negotiate more effectively, build better work teams, and accomplish business objectives. This book discusses the various forms of communication.

Wellness In Mind Your Brain S Surprising Secrets To Gaining Health From The Inside Out

Author : M. Andrew Garrison MS CPT
ISBN : 9781329874046
Genre : Health & Fitness
File Size : 39. 10 MB
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Welcome to BodyFacts Wellness Services. Please enjoy this special offer for "Wellness In Mind: Your Brain's Surprising Secrets to Gaining Health from the Inside Out"!

Library Security

Author : Steve Albrecht
ISBN : 9780838913307
Genre : Language Arts & Disciplines
File Size : 72. 87 MB
Format : PDF
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Library work is really all about people. And the inclusive, welcoming nature of the library means that all kinds of people pass through its doors. Not all difficult patrons are dangerous, but some frighten staff and other library users, which can lead to situations that are distracting, troubling, and fraught with liability. For more than a decade, Albrecht, a 15-year police veteran, has presented workshops for libraries on dealing with challenging patrons. His no-nonsense advice will empower library staff in their personal security and give them the tools to confidently communicate with their colleagues, patrons, and members of law enforcement regarding inappropriate behavior. In this book he addresses security issues important to all libraries, including Specific guidance for common situations, such as unruly teens, unwanted sexual advances, chronically homeless substance abusers, and moreThe elements of an effective Code of Conduct and how to enforce itTips on how to manage internet usage to minimize potential problemsHow to align with patrons and use language that defuses the conflictForming partnerships with service organizations, homeless shelters, mental health advocacy groups, and other community resourcesHow to know when it’s time to call the police, plus ideas for increasing law enforcement supportWays to make the library more secure through changes to facilitiesThrough the methods outlined in this book, Albrecht demonstrates that effective communication not only makes library users feel more comfortable but also increases staff morale, ensuring the library is place where everyone feels welcome.

Routledge Handbook Of Public Diplomacy

Author : Nancy Snow
ISBN : 9780429878954
Genre : Political Science
File Size : 73. 10 MB
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The second edition of the Routledge Handbook of Public Diplomacy, co-edited by two leading scholars in the international relations subfield of public diplomacy, includes 16 more chapters from the first. Ten years later, a new global landscape of public diplomacy has taken shape, with major programs in graduate-level public diplomacy studies worldwide. What separates this handbook from others is its legacy and continuity from the first edition. This first edition line-up was more military-focused than this edition, a nod to the work of Philip M. Taylor, to whom this updated edition is dedicated. This edition includes US content, but all case studies are outside the United States, not only to appeal to a global audience of scholars and practitioners, but also as a way of offering something fresher than the US/UK-centric competition. In Parts 1–4, original contributors are retained, many with revised editions, but new faces emerge. Parts 5 and 6 include 16 global case studies in public diplomacy, expanding the number of contributors by ten. The concluding part of the book includes chapters on digital and corporate public diplomacy, and a signature final chapter on the noosphere and noopolitik as they relate to public diplomacy. Designed for a broad audience, the Routledge Handbook of Public Diplomacy is encyclopedic in its range and depth of content, yet is written in an accessible style that will appeal to both undergraduate and postgraduate students.

Verbal Aikido The Gentle Art Of Blending Then Redirecting

Author : Sensei/Renshi Nathan Chlumsky
ISBN : 9781365951367
Genre :
File Size : 52. 43 MB
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Many of the techniques in this manual comes from Verbal Judo: The Gentle Art of Persuasion, a series of techniques designed by Dr. George J. Thompson, Ph.D. (1941-2011). Dr. Thompson was one of the leading experts in verbal self-defense tactics & trained law enforcement agencies all over the world with his techniques. This manual is an updated version along with understanding & possessing what is known as "Disability Awareness" & how to identify people with many forms of disabilities from mental, physical, psychological, drug induced & more. I also talk about how to deal with the criminal mind & people with Psychological issues, how to deal with manipulation & how to avoid being set-up & manipulated, & even suicide prevention. This knowledge comes from my 20 yrs. of experience working in local, State & Government Security, Adult & Juvenile Corrections & Mental Health Treatment Facilities, 3 yrs. working with Special Needs Teens as a Para Professional Special Needs Teacher's Assistant, & 24 yrs. Martial Arts.

The Safe Library

Author : Steve Albrecht
ISBN : 9781538169612
Genre : Language Arts & Disciplines
File Size : 68. 56 MB
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This book provides advice and support to help library employees best deal with sexually harassing patrons, unruly groups of students, gang members, thieves, Internet hogs, and others who can disrupt the safe library environment.

Communication Skills For Effective Dementia Care

Author : Ian Andrew James
ISBN : 9781785926242
Genre : Health & Fitness
File Size : 35. 20 MB
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Effective communication is critical for everyone, and this insightful book teaches the skills needed by healthcare staff in their day-to-day interactions with people with dementia and their families. Often when people with dementia exhibit behaviour that challenges, it is an indication that their needs are not being met. The authors illustrate the key aspects of communication for the development of a skilled and confident workforce, capable of providing thoroughly effective care that reduces levels of agitation in people with dementia. The first six chapters describe the CAIT (Communication and Interaction Training) framework established by the authors. This is followed by chapters contributed by experts on the Positive Care ApproachTM, appropriate touch and communication with people in the late stages of dementia. Accessible and practical, it will help caregivers develop and articulate existing skills as well as gain new ones, allowing them to overcome the challenges faced when caring for people with dementia.

101 Things Every Man Should Know

Author : Dak Frederick
ISBN : 9780578951966
Genre : Self-Help
File Size : 38. 43 MB
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★★★Are you determined to never settle for a life of mediocrity, of being average, letting life slip by and never truly reaching your full potential? Are you constantly seeking ways to better yourself and know that you must bring your "A-game" because people depend on you? Do you just want to make positive lifestyle changes and become more focused?★★★ You know that unless you take care of your health, make the right choices with your money, build deep relationships with those around you, and keep your mind sharp, you won't truly enjoy the type of life you desire. Dak wrote this book with the following people in mind: ✓ Young men who want to build the type of life they can be proud of ✓ Husbands & dads with families who depend on them and look to them for leadership ✓ Men who are tired of being successful in their careers, yet unfulfilled in their personal lives ✓ Men who want to enjoy a deeper, more satisfying marriage and learn how to better love their wives and steer clear of the pitfalls that so often divide people ✓ Men who have been knocked down by life who are on a mission to make a comeback ✓ Not just men, but the women who love them and need to understand life from a man's perspective and learn how to better support and encourage them ✓ Men who are constantly seeking ways to grow and want to become more intentional about reaching their goals Young Men Seeking Guidance & Direction Young men face challenges as they work toward building a life of their own, and often face tough decisions that come along with that responsibility. If you have a son or grandson you care about who's in this stage of life, you can help him gain a clearer sense of direction and purpose by encouraging him to read this book. Get valuable lessons on how to become a better man, along with useful tips for dealing with stress and anxiety. This book could also serve as a useful resource in providing tips for nee dads to help them get their lives in order to be able to show up the way they need to foe those who depend on them. For Heroes Who Serve Many of the men we call heroes rightfully receive recognition and awards for their willingness to sacrifice for the benefit of others, while at the same time feel like they're losing in their personal lives. Having a successful career is one thing; being fulfilled and satisfied in your personal life is another. Through his personal story, Dak will inspire you to look beyond your past failures and realize that no matter what stage you're at in life, God can turn things around and do the unimaginable. This book has a faith aspect to it that will cause you to think deeply about the direction of your life and help you clarify your priorities. Many of the chapters include reflection questions and exercises so you can immediately start applying what you read to your life. What Makes this book enjoyable: ✓ Short & concise chapters packed with a lot of value, which makes it easy to quickly squeeze in a chapter or two ✓ Down-to-earth, straightforward language that's easy to understand ✓ Author is transparent about his own challenges and struggles, which help you connect with him on a more personal level ✓ Interesting stories that not only make you laugh, but also provoke deep thought and motivate you to take action ✓ Wide range of topics covered: health, finances, spirituality and faith, mindset, dealing with stress, relationships, starting a business, etc. ✓ Not just surface level: this book goes deep and will challenge you to be a better man ◆This book is all about elevating your mindset, building the right types of habits, and learning how to better relate to those around you. Dak wrote this book because he genuinely wants to help you, and can almost promise that you'll experience growth in many areas of your life as a result of reading this book◆ ★★★Purchase this book for you or someone you care about and want to help★★★

The Municipal Year Book

Author : Clarence Eugene Ridley
ISBN : UOM:49015002886316
Genre : Municipal government
File Size : 60. 37 MB
Format : PDF, ePub
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Forthcoming Books

Author : Rose Arny
ISBN : UOM:39015054037059
Genre : American literature
File Size : 23. 54 MB
Format : PDF
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