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Principles And Practice Of Business Continuity

Author : Jim Burtles
ISBN : 9781931332941
Genre : Business & Economics
File Size : 21. 9 MB
Format : PDF
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Are you are a Business Continuity Manager or training for the job? Are you ready to keep the business up and running in the face of emergencies ranging from earthquakes to accidents to fires to computer crashes? In this second edition of Principles and Practice of Business Continuity: Tools and Techniques, Jim Burtles explains six main scenarios. He promises: “If you and your organization are prepared to deal with these six generic risks, you will be able to recover from any business disaster.” Using his decades of experience, Burtles speaks to you directly and personally, walking you through handling any contingency. He tells you how to bring people together to win executive support, create a Business Continuity Plan, organize response teams, and recover from the disruption. His simple, step-by-step actions and real-world examples give you the confidence to get the job done. To help you along, each chapter of Principles and Practice of Business Continuity: Tools and Techniques starts with learning objectives and ends with a multiple-choice self-examination covering the main points. Thought-provoking exercises at the end of each chapter help you to apply the materials from the chapter to your own experience. In addition, you will find a glossary of the key terms currently in use in the industry and a full index. For further in-depth study, you may download the Business Continuity Toolkit, a wealth of special online material prepared for you by Jim Burtles. The book is organized around the phases of planning for and achieving resiliency in an organization: Part I: Preparation and Startup Part II: Building a Foundation Part III: Responding and Recovering Part IV: Planning and Implementing Part V: Long-term Continuity Are you a professor or a leader of seminars or workshops? On course adoption of Principles and Practice of Business Continuity: Tools and Techniques, you will have access to an Instructor’s Manual, Test Bank, and a full set of PowerPoint slides.

Principles And Practice Of Business Continuity

Author : Jim Burtles, KLJ, CMLJ, FBCI
ISBN : 9781931332866
Genre : Business & Economics
File Size : 44. 51 MB
Format : PDF
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This comprehensive how-to guide captures the distilled wisdom and experience of Jim Burtles, a founding fellow of the Business Continuity Institute; an internationally renowned figure in business continuity with over 30 years of experience and teaching across 22 countries; and a veteran of practical experience that includes recovery work with victims of events such as bombings, earthquakes, storms and fires, along with technical assistance/ support in more than 90 disasters, and advice/guidance for clients in over 200 emergency situations. As such, this book is a gold mine of practical information, based on solid theoretical underpinnings. It is an ideal combination of the practice of business continuity - standards, best practices, global perspectives - and, the process of business continuity - planning, development, implementation, and maintenance. Jim presents a clear picture of not only how to do what needs to be done, but why. By striking a balance between theory and practice, Jim's approach makes the reader's job much easier and more effective. Illustrated with numerous charts, forms and checklists, the book covers business continuity management from start to finish: understanding risks; assessing impact and developing a Business Impact Analysis; choosing contingency strategies; emergency response processes and procedures; salvage and restoration; disaster recovery; developing business continuity plans, including those for business continuity, emergency response, crisis management, function restoration, and disaster recovery; maintaining long term continuity; reviewing and auditing plans; exercising and testing plans; crisis management; dealing with various personnel issues before, during and after a crisis; and working with a variety of agencies and people, including local authorities, regulators, insurers, fire and rescue personnel, and neighbors. This comprehensive reference based on years of practical experience will ensure that the reader is in a position to engage in all of the activities associated with the development, delivery, exercise and maintenance of a business continuity program. There is a glossary of 90 business continuity terms. The accompanying downloadable BCP Tool Kit has 24 planning and analysis tools, including sample plans for evacuation, emergency response, and crisis management; scripts and plot development tools for creating exercises to test and audit plans; analysis tools for fire exposure, service impact, resource requirements, etc. It also includes checklists, case studies, and Web references. In addition to those highlighted above, this book includes additional important features: Ideal for senior undergraduate, MBA, certificate, and corporate training programs. Chapter overviews and conclusions; charts, graphs and checklists throughout Glossy of 90 business continuity terms. Downloadable Business Continuity Tool Kit, including templates of a sample business continuity plan, evacuation plan, emergency response plan, crisis management plan; case studies and exercises; student assignments; Websites; reader self-assessment. Instructor Materials, including PowerPoint slides, Syllabus and Instructor's Manual for 8-week course, with emphasis on student role playing. Author is a business continuity management pioneer and legend

Business Continuity And Risk Management

Author : Kurt J. Engemann
ISBN : 9781931332897
Genre : Business & Economics
File Size : 49. 81 MB
Format : PDF, ePub
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As an instructor, you have seen business continuity and risk management grow exponentially, offering an exciting array of career possibilities to your students. They need the tools needed to begin their careers -- and to be ready for industry changes and new career paths. You cannot afford to use limited and inflexible teaching materials that might close doors or limit their options. Written with your classroom in mind,Business Continuity and Risk Management: Essentials of Organizational Resilience is the flexible, modular textbook you have been seeking -- combining business continuity and risk management. Full educator-designed teaching materials available for download. From years of experience teaching and consulting in Business Continuity and Risk, Kurt J. Engemann and Douglas M. Henderson explain everything clearly without extra words or extraneous philosophy. Your students will grasp and apply the main ideas quickly. They will feel that the authors wrote this textbook with them specifically in mind -- as if their questions are answered even before they ask them. Covering both Business Continuity and Risk Management and how these two bodies of knowledge and practice interface, Business Continuity and Risk Management: Essentials of Organizational Resilience is a state-of-the-art textbook designed to be easy for the student to understand -- and for you, as instructor, to present. Flexible, modular design allows you to customize a study plan with chapters covering: Business Continuity and Risk principles and practices. Information Technology and Information Security. Emergency Response and Crisis Management. Risk Modeling – in-depth instructions for students needing the statistical underpinnings in Risk Management. Global Standards and Best Practices Two real-world case studies are integrated throughout the text to give future managers experience in applying chapter principles to a service company and a manufacturer. Chapter objectives, discussion topics, review questions, numerous charts and graphs. Glossary and Index. Full bibliography at the end of each chapter. Extensive, downloadable classroom-tested Instructor Resources are available for college courses and professional development training, including slides, syllabi, test bank, discussion questions, and case studies. Endorsed by The Business Continuity Institute (BCI) and The Institute of Risk Management (IRM). QUOTES "It's difficult to write a book that serves both academia and practitioners, but this text provides a firm foundation for novices and a valuable reference for experienced professionals."--Security Management Magazine "The authors...bring the subject to life with rich teaching and learning features, making it an essential read for students and practitioners alike." – Phil AUTHOR BIOS Kurt J. Engemann, PhD, CBCP, is the Director of the Center for Business Continuity and Risk Management and Professor of Information Systems in the Hagan School of Business at Iona College. He is the editor-in-chief of the International Journal of Business Continuity and Risk Management Douglas M. Henderson, FSA, CBCP, is President of Disaster Management, Inc., and has 20+ years of consulting experience in all areas of Business Continuity and Emergency Response Management. He is the author of Is Your Business Ready for the Next Disaster? and a number of templates.

Information Security

Author : Mark S. Merkow
ISBN : 9780133589634
Genre : Computers
File Size : 71. 39 MB
Format : PDF, ePub
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Information Security: Principles and Practices, Second Edition Everything You Need to Know About Modern Computer Security, in One Book Clearly explains all facets of information security in all 10 domains of the latest Information Security Common Body of Knowledge [(ISC)² CBK]. Thoroughly updated for today’s challenges, technologies, procedures, and best practices. The perfect resource for anyone pursuing an IT security career. Fully updated for the newest technologies and best practices, Information Security: Principles and Practices, Second Edition thoroughly covers all 10 domains of today’s Information Security Common Body of Knowledge. Two highly experienced security practitioners have brought together all the foundational knowledge you need to succeed in today’s IT and business environments. They offer easy-to-understand, practical coverage of topics ranging from security management and physical security to cryptography and application development security. This edition fully addresses new trends that are transforming security, from cloud services to mobile applications, “Bring Your Own Device” (BYOD) strategies to today’s increasingly rigorous compliance requirements. Throughout, you’ll find updated case studies, review questions, and exercises–all designed to reveal today’s real-world IT security challenges and help you overcome them. Learn how to -- Recognize the evolving role of IT security -- Identify the best new opportunities in the field -- Discover today’s core information security principles of success -- Understand certification programs and the CBK -- Master today’s best practices for governance and risk management -- Architect and design systems to maximize security -- Plan for business continuity -- Understand the legal, investigatory, and ethical requirements associated with IT security -- Improve physical and operational security -- Implement effective access control systems -- Effectively utilize cryptography -- Improve network and Internet security -- Build more secure software -- Define more effective security policies and standards -- Preview the future of information security

Adaptive Business Continuity A New Approach

Author : David Lindstedt
ISBN : 9781944480417
Genre : Business & Economics
File Size : 73. 99 MB
Format : PDF
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Have you begun to question traditional best practices in business continuity (BC)? Do you seem to be concentrating on documentation rather than preparedness? Compliance rather than recoverability? Do your efforts provide true business value? If you have these concerns, David Lindstedt and Mark Armour offer a solution in Adaptive Business Continuity: A New Approach. This ground-breaking new book provides a streamlined, realistic methodology to change BC dramatically. After years of working with the traditional practices of business continuity (BC) – in project management, higher education, contingency planning, and disaster recovery – David Lindstedt and Mark Armour identified unworkable areas in many core practices of traditional BC. To address these issues, they created nine Adaptive BC principles, the foundation of this book: Deliver continuous value. Document only for mnemonics. Engage at many levels within the organization. Exercise for improvement, not for testing. Learn the business. Measure and benchmark. Obtain incremental direction from leadership. Omit the risk assessment and business impact analysis. Prepare for effects, not causes. Adaptive Business Continuity: A New Approach uses the analogy of rebuilding a house. After the initial design, the first step is to identify and remove all the things not needed in the new house. Thus, the first chapter is “Demolition” – not to get rid of the entire BC enterprise, but to remove certain BC activities and products to provide the space to install something new. The stages continue through foundation, framework, and finishing. Finally, the last chapter is “Dwelling,” permitting you a glimpse of what it might be like to live in this new home that has been created. Through a wealth of examples, diagrams, and real-world case studies, Lindstedt and Armour show you how you can execute the Adaptive BC framework in your own organization. You will: Recognize specific practices in traditional BC that may be problematic, outdated, or ineffective. Identify specific activities that you may wish to eliminate from your practice. Learn the capability and constraint model of recoverability. Understand how Adaptive BC can be effective in organizations with vastly different cultures and program maturity levels. See how to take the steps to implement Adaptive BC in your own organization. Think through some typical challenges and opportunities that may arise as you implement an Adaptive BC approach.

Business Continuity Management 2e

Author : Dominic Elliott
ISBN : 9781134196883
Genre : Business & Economics
File Size : 20. 71 MB
Format : PDF, Mobi
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Since the publication of the first edition in 2002, interest in crisis management has been fuelled by a number of events, including 9/11. The first edition of this text was praised for its rigorous yet logical approach, and this is continued in the second edition, which provides a well-researched, theoretically robust approach to the topic combined with empirical research in continuity management. New chapters are included on digital resilience and principles of risk management for business continuity. All chapters are revised and updated with particular attention being paid to the impact on smaller companies. New cases include: South Africa Bank, Lego, Morgan Stanley Dean Witter; small companies impacted by 9/11; and the New York City power outage of August 2003.

Principles Of Incident Response And Disaster Recovery

Author : Michael E. Whitman
ISBN : 9781111138059
Genre : Computers
File Size : 65. 15 MB
Format : PDF, Kindle
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PRINCIPLES OF INCIDENT RESPONSE & DISASTER RECOVERY, 2nd Edition presents methods to identify vulnerabilities within computer networks and the countermeasures that mitigate risks and damage. From market-leading content on contingency planning, to effective techniques that minimize downtime in an emergency, to curbing losses after a breach, this text is the resource needed in case of a network intrusion. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Fire Officer Principles And Practice

Author : Michael J. Ward
ISBN : 9781284026689
Genre : Medical
File Size : 34. 24 MB
Format : PDF
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Your Complete Fire Officer I and Fire Fighter II Training Solution! The National Fire Protection Association (NFPA) and the International Association of Fire Chiefs (IAFC) are pleased to bring you the Third Edition of Fire Officer: Principles and Practice, the next step in the evolution of Fire Officer I and II training. Covering the entire spectrum of the 2014 Edition of NFPA 1021: Standard for Fire Officer Professional Qualifications, the Third Edition includes the following updates: • Separation of Fire Officer I and II Level content throughout the textbook and student, instructor, and technology resources. • The latest developments in social media and media relations; NIST research on fire dynamics; fire fighter safety and health issues; and fireground accountability and rapid intervention practices. • A reorganization of chapters to improve course delivery, including a new chapter on Rules of Engagement. • New end-of-chapter tools, including Fire Captain (Fire Officer II) activities and comprehensive case studies that progress within each chapter throughout the textbook. • All new Voices of Experience essays and Near-Miss Reports. • Addresses the course objectives for FESHE's Principles of Fire and Emergency Service Administration model curriculum Build the next generation of great fire service leaders with the Third Edition of Fire Officer: Principles and Practice.

Basic Principles And Practice Of Business Administration

Author : Dr. Ambrose E. Edebe MBA PhD
ISBN : 9781483602394
Genre : Business & Economics
File Size : 73. 80 MB
Format : PDF
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The primary purpose of this book is to provide students and others with a concise, thoroughly up-to-date book which will enable them to obtain a sound knowledge of the basic principles and practice of business administration for examination and practical purposes. This book has been produced to make the learning of business administration simple as well as interesting, and intelligent study should equip the reader with a basic knowledge of business administration. This book is a review and study guide. It helps in preparing for exams, in doing homework, and remains a handy reference source at all times. It will thus save hours of study and preparation time. The book provides quick access to the important principles, definitions, strategies, and concepts in business administration. Materials needed for exams can be reviewed in summary form eliminating the need to read and re-read many pages of textbook and class notes.

Tolley S Handbook Of Disaster And Emergency Management

Author : Raj Lakha
ISBN : UOM:39015062561454
Genre : Political Science
File Size : 42. 81 MB
Format : PDF, Mobi
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As a result of recent high-profile disasters the area of Disaster Management is becoming increasingly significant and recognises within both the public and private sectors, spanning the areas of health and safety, occupational health and risk and facilities management. A growing number of organisations are undertaking measures to protect themselves against potential disaster, and many find themselves faced with this daunting responsibility. Tolley's Handbook of Disaster and Emergency Management: Principles and Practice collates all the key components of Disaster and Emergency Management in one handbook. Written specifically for professionals with responsibility for Health and Safety, Crisis, Disaster and Emergency Management and Incident Prevention, it is designed to help readers understand and formulate a Disaster and Emergency Management Policy for their workplace. It will also help organisations plan to ensure business continuity and safeguard the health and safety of their staff in the event of a Disaster. This second edition has been updated to include: * A new chapter on the subject of Disaster Recovery: Creating Crisis Resilient Communications and Information Systems * A new chapter on Investigations and Inquiries * Detailed information on SARS * Information on the Civil Contingencies Bill * Details on Terror Legislation, including the Terrorism Act 2000 and the Anti-Terrorism, Crime and Security Act 2001

Health Protection

Author : David Conrad
ISBN : 9780198745471
Genre :
File Size : 40. 16 MB
Format : PDF, ePub
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Health Protection: Principles and practice is a practical guide for practitioners working at all levels in public health and health protection, including those with a non-specialist background. It is the first textbook in health protection to address all three domains within the field (communicable disease control; emergency preparedness, resilience and response (EPRR); and environmental public health) in a comprehensive and integrated manner. Written by leading practitioners in the field, the book is rooted in a practice-led, all-hazards approach, which allows for easy real-world application of the topics discussed. The chapters are arranged in six sections, which begin with an in-depth introduction to the principles of health protection and go on to illuminate the three key elements of the field by providing: case studies and scenarios to describe common and important issues in the practice of health protection; health protection tools, which span epidemiology and statistics, infection control, immunisation, disease surveillance, and audit and service improvement; and evidence about new and emerging health protection issues. It includes more than 100 health protection checklists (SIMCARDs), covering infections from anthrax to yellow fever, non-infectious diseases emergencies and environmental hazards. Written from first-hand experience of managing communicable diseases these provide practical, stand-alone quick reference guides for in-practice use. Both the topical content of Health Protection: Principles and practice, and the clearly described health protection principles the book provides, makes it a highly relevant resource for wider public health and health protection professionals in this continually evolving field.

Financial System Standards And Financial Stability

Author : David Marston
ISBN :
Genre : Business & Economics
File Size : 71. 86 MB
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The relationship between the observance of financial system standards and financial stability is complex owing to the multitude of macroeconomic and structural factors affecting stability. Therefore, assessments of standards in terms of technical criteria for compliance needs to be reinforced with additional information on other factors affecting risks in order to assess financial stability. Preliminary evidence from country data on observance of Basel Core Principles (BCPs) suggests that indicators of credit risk and bank soundness are primarily influenced by macroeconomic and macroprudential factors and that the direct influence of compliance with Basel Core Principles on credit risk and soundness is insignificant. BCP compliance could, however, influence risk and soundness indirectly through its influence on the impact of other macro variables.

Culture Conduct And Ethics In Banking

Author : Fred Bell
ISBN : 9780749482916
Genre : Business & Economics
File Size : 74. 77 MB
Format : PDF
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Endorsed by the Chartered Banker Institute as core reading for its professional qualifications, Culture, Conduct and Ethics in Banking emphasizes the importance of professionalism for banks, and explores how all staff play a key role in putting customers at the heart of their business. Taking an applied approach, it aims to develop the reader's capability to: recognize and contribute towards balanced outcomes for consumers and organizations; understand the impact of reputational deficit; and understand the personal impact of an individual in the workplace. From a discussion of the main branches of ethical thinking to an overview of regulation and legislation in the UK and internationally, this book covers the theory and practice of conduct and professionalism in banking. Chapters contain activities and industry case studies, and further reading and viewing suggestions are included to help develop a deeper understanding of the topics covered. With fully referenced discussion of conflicts of interest, decision making models, the role of professional bodies, corporate governance, conduct risk management and the Global Financial Crisis 2007-08, Culture, Conduct and Ethics in Banking is the essential guide for finance professionals.

Business Continuity Management System

Author : Wei Ning Zechariah Wong
ISBN : 9780749469122
Genre : Business & Economics
File Size : 20. 27 MB
Format : PDF, Mobi
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A business continuity management system (BCMS) is a management framework that prepares the organization by developing business continuity strategies to meet its business and statutory obligations during an incident. It is about optimizing service availability and preserving business performance to secure future growth in the market. Business Continuity Management System offers a complete guide to establishing a fit-for-purpose business continuity capability in your organization. Structured in line with the principles of ISO22301 (the International Standard for business continuity management) and with current best practice, this user-friendly book covers the whole life cycle of developing, establishing, operating and evaluating a BCMS initiative. It is aimed at new and seasoned business continuity practitioners involved in business continuity activities in their organizations, whatever the size and sector. It includes proven techniques and easy-to-use methodologies that specifically support the implementation of those requirements specified in ISO 22301. Pragmatic approaches supported by in-depth explanations guide you to assess and improve your organization's BCMS performance. This is the first book to offer an end-to-end solution that addresses all aspects of implementing an effective BCMS. Business Continuity Management System is intended to act as a catalyst to accelerate progress on the journey from business continuity management and risk management to the creation and implementation of a business continuity management system, both by enhancing the BCM and risk competence of individual readers and by contributing to shared knowledge in implementing ISO 22301 in organizations.

The Definitive Handbook Of Business Continuity Management

Author : Andrew Hiles
ISBN : 9780470710791
Genre : Business & Economics
File Size : 29. 19 MB
Format : PDF, ePub, Mobi
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With a pedigree going back over ten years, The Definitive Handbook of Business Continuity Management can rightly claim to be a classic guide to business risk management and contingency planning, with a style that makes it accessible to all business managers. Some of the original underlying principles remain the same – but much has changed. This is reflected in this radically updated third edition, with exciting and helpful new content from new and innovative contributors and new case studies bringing the book right up to the minute. This book combines over 500 years of experience from leading Business Continuity experts of many countries. It is presented in an easy-to-follow format, explaining in detail the core BC activities incorporated in BS 25999, Business Continuity Guidelines, BS 25777 IT Disaster Recovery and other standards and in the body of knowledge common to the key business continuity institutes. Contributors from America, Asia Pacific, Europe, China, India and the Middle East provide a truly global perspective, bringing their own insights and approaches to the subject, sharing best practice from the four corners of the world. We explore and summarize the latest legislation, guidelines and standards impacting BC planning and management and explain their impact. The structured format, with many revealing case studies, examples and checklists, provides a clear roadmap, simplifying and de-mystifying business continuity processes for those new to its disciplines and providing a benchmark of current best practice for those more experienced practitioners. This book makes a massive contribution to the knowledge base of BC and risk management. It is essential reading for all business continuity, risk managers and auditors: none should be without it.

Chpcp Exam Self Practice Review Questions For Business Continuity Professional Healthcare Examination

Author : ExamREVIEW
ISBN : 1519289138
Genre :
File Size : 73. 86 MB
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The CHPCP exam is for continuity professional working in the healthcare industry. It covers best practices in business continuity for healthcare based on the DRII professional practices for business continuity. Topics on NFPA 1600, JCAHO, HIPAA, NIMS, and OHSA are also covered. We create these self-practice test questions module referencing the concepts and principles currently valid in the exam. Each question comes with an answer and a short explanation which aids you in seeking further study information. For purpose of exam readiness drilling, this product includes questions that have varying numbers of choices. Some have 2 while some have 5 or 6. We want to make sure these questions are tough enough to really test your readiness and draw your focus to the weak areas. Think of these as challenges presented to you so to assess your comprehension of the subject matters. The goal is to reinforce learning, to validate successful transference of knowledge and to identify areas of weakness that require remediation. The questions are NOT designed to "simulate" actual exam questions. "realistic" or actual questions that are for cheating purpose are not available in any of our products. If you have purchased our CBCP/CHPCP Study Guide, then you don't need to buy this product. The questions in this product are already included in our CBCP/CHPCP Study Guide.

Ireland Detailed Assessment Of Observance Of Basel Core Principles For Effective Banking Supervision

Author : International Monetary Fund. Monetary and Capital Markets Department
ISBN : 9781498379854
Genre : Business & Economics
File Size : 21. 74 MB
Format : PDF, ePub, Mobi
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In recent years, the IMF has released a growing number of reports and other documents covering economic and financial developments and trends in member countries. Each report, prepared by a staff team after discussions with government officials, is published at the option of the member country.

Security Risk Management Body Of Knowledge

Author : Julian Talbot
ISBN : 9781118211267
Genre : Business & Economics
File Size : 30. 97 MB
Format : PDF, ePub
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A framework for formalizing risk management thinking intoday¿s complex business environment Security Risk Management Body of Knowledge details thesecurity risk management process in a format that can easily beapplied by executive managers and security risk managementpractitioners. Integrating knowledge, competencies, methodologies,and applications, it demonstrates how to document and incorporatebest-practice concepts from a range of complementarydisciplines. Developed to align with International Standards for RiskManagement such as ISO 31000 it enables professionals to applysecurity risk management (SRM) principles to specific areas ofpractice. Guidelines are provided for: Access Management; BusinessContinuity and Resilience; Command, Control, and Communications;Consequence Management and Business Continuity Management;Counter-Terrorism; Crime Prevention through Environmental Design;Crisis Management; Environmental Security; Events and MassGatherings; Executive Protection; Explosives and Bomb Threats;Home-Based Work; Human Rights and Security; Implementing SecurityRisk Management; Intellectual Property Protection; IntelligenceApproach to SRM; Investigations and Root Cause Analysis; MaritimeSecurity and Piracy; Mass Transport Security; OrganizationalStructure; Pandemics; Personal Protective Practices; Psych-ology ofSecurity; Red Teaming and Scenario Modeling; Resilience andCritical Infrastructure Protection; Asset-, Function-, Project-,and Enterprise-Based Security Risk Assessment; SecuritySpecifications and Postures; Security Training; Supply ChainSecurity; Transnational Security; and Travel Security. Security Risk Management Body of Knowledge is supportedby a series of training courses, DVD seminars, tools, andtemplates. This is an indispensable resource for risk and securityprofessional, students, executive management, and line managerswith security responsibilities.

Corporate Governance Principles Polices And Practices 2 E

Author : A. C. Fernando
ISBN : 8131758451
Genre :
File Size : 29. 87 MB
Format : PDF, Mobi
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The Manager S Guide To Business Continuity Exercises

Author : Jim Burtles
ISBN : 9781944480332
Genre : Business & Economics
File Size : 58. 55 MB
Format : PDF, ePub, Docs
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You designed your Business Continuity Plan to keep your business in business regardless of the forces of man and nature. But how do you know that the plan really works? Few companies can afford the recommended full-scale exercises several times a year. In The Manager’s Guide to Business Continuity Exercises, Jim Burtles, an internationally known expert, details the options for conducting a range of tests and exercises to keep your plan effective and up to date. Your challenge is to maintain a good and effective plan in the face of changing circumstances and limited budgets. If your situation is like that in most companies, you really cannot depend on the results of last year’s test or exercise of the plan. People tend to forget, lose confidence, lose interest, or even be replaced by other people who were not involved in your original planning. Jim Burtles explains: “You cannot have any real confidence in your plans and procedures until they have been fully tested...Exercises are the only way we can be sure that the people will be able to interpret the plans and procedures correctly within the requisite timeframe under difficult circumstances.” As you do your job in this constantly shifting context, Jim Burtles helps you to: • Differentiate between an “exercise” and a “test” – and see the value of each in your BC program. • Understand the different types of plans and identify the people who need to be involved in exercises and tests for each. • Use the “Five-Stage Growth Path” – from desktop to walkthrough to full-scale exercise -- to conduct gradual testing, educate personnel, foster capability, and build confidence. • Create a variety of unusual scenario plot-lines that will keep up everyone’s interest. • Identify the eight main elements in developing and delivering a successful BC exercise. • Select and prepare a “delivery team” and a “response team” for your exercise. • Make sure everyone understands the “rules of engagement.” • Use the lessons learned from exercises and tests to audit, update, and maintain the plan. You are well aware that a host of problems may crop up in any kind of company-wide project. These problems can range from basic logistics like time and place, to non-support from executives and managers, to absenteeism, to the weather, to participants forgetting their lines. Throughout the book, Burtles uses his decades of experience working with companies like yours to give you useful examples, case studies, and down-to-earth advice to help you handle the unexpected and work toward the results you are looking for.

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