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Managing And Measuring Performance In Public And Nonprofit Organizations

Author : Theodore H. Poister
ISBN : 9781118958551
Genre : Education
File Size : 54. 91 MB
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New edition of a classic guide to ensuring effective organizational performance Thoroughly revised and updated, the second edition of Managing and Measuring Performance in Public and Nonprofit Organizations is a comprehensive resource for designing and implementing effective performance management and measurement systems in public and nonprofit organizations. The ideas, tools, and processes in this vital resource are designed to help organizations develop measurement systems to support such effective management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and much more. The book will help readers identify outcomes and other performance criteria to be measured, tie measures to goals and objectives, define and evaluate the worth of desired performance measures, and analyze, process, report, and utilize data effectively. Includes significant updates that offer a more integrated approach to performance management and measurement Offers a detailed framework and instructions for developing and implementing performance management systems Shows how to apply the most effective performance management principles Reveals how to overcome the barriers to effective performance management Managing and Measuring Performance in Public and Nonprofit Organizations identifies common methodological and managerial problems that often confront managers in developing performance measurement systems, and presents a number of targeted strategies for the successful implementation of such systems in public and nonprofit organizations. This must-have resource will help leaders reach their organizational goals and objectives.

Measuring Performance In Public And Nonprofit Organizations

Author : Theodore H. Poister
ISBN : UOM:39015056929535
Genre : Business & Economics
File Size : 62. 97 MB
Format : PDF, Kindle
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"A comprehensive resource for designing and implementing effective performance measurement systems at the agency level" - cover.

The Public Productivity And Performance Handbook

Author : Marc Holzer
ISBN : 9781000402193
Genre : Political Science
File Size : 61. 78 MB
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A productive society is dependent upon high-performing government. This third edition of The Public Performance and Productivity Handbook includes chapters from leading scholars, consultants, and practitioners to explore all of the core elements of improvement. Completely revised and focused on best practice, the handbook comprehensively explores managing for high performance, measurement and analysis, costs and finances, human resources, and cutting-edge organizational tools. Its coverage of new and systematic management approaches and well-defined measurement systems provides guidance for organizations of all sizes to improve productivity and performance. The contributors discuss such topics as accountability, organizational effectiveness after budget cuts, the complementary roles of human capital and “big data,” and how to teach performance management in the classroom and in public organizations. The handbook is accompanied by an online companion volume providing examples of performance measurement and improvement manuals across a wide variety of public organizations. The Public Performance and Productivity Handbook, Third Edition, is required reading for all public administration practitioners, as well as for students and scholars interested in the state of the public performance and productivity field.

Managing Human Behavior In Public And Nonprofit Organizations

Author : Robert B. Denhardt
ISBN : 9781506382654
Genre : Political Science
File Size : 28. 60 MB
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"This is a well-thought-out and well-researched textbook on human behavior and relations in organizations. . . .The extensive use of case studies and examples makes the material easy to grasp and apply." —M.S. Kinoti, Ph.D., Regis University Managing Human Behavior in Public and Nonprofit Organizations, Fifth Edition is an established core text designed to help students develop their leadership and management skills. Bestselling authors Denhardt, Denhardt, Aristigueta, and Rawlings cover important topics such as stress, decision-making, motivation, leadership, teams, communication, and change. Cases, self-assessment exercises, and numerous examples provide students with the opportunity to apply concepts and theories discussed in the chapter. Focusing exclusively on organizational behavior in both public and nonprofit organizations, this text is a must-read for students in public administration programs. New to the Fifth Edition: Increased attention to issues related to nonprofit organizations helps students develop a better understanding of the differences and similarities in public and nonprofit organizations, as well as the way they interact with one another and with the private sector. Broadened coverage of issues related to ethics and diversity offers students a broader perspective on important issues to consider, such as the examination of implicit and explicit bias, generational differences, and power and privilege. Additional discussions of collaboration, inclusion, and participation, both within the organization and with external constituencies, show students the value rationale for engagement and its practical effects. Revised and updated information on emerging technology illustrates to students how an increasingly digital, connected, and networked environment affects our ability to manage public and nonprofit organizations. New cases, examples, self-assessments, and exercises cover recent developments in research and practice to engage students with relevant ways to practice and improve their management skills. Give your students the SAGE edge! SAGE edge offers a robust online environment featuring an impressive array of free tools and resources for review, study, and further exploration, keeping both instructors and students on the cutting edge of teaching and learning. Learn more at edge.sagepub.com/denhardt5e.

International Handbook Of Practice Based Performance Management

Author : Patria de Lancer Julnes
ISBN : 9781412940122
Genre : Social Science
File Size : 65. 54 MB
Format : PDF
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A combination of conceptual and practical applications with an emphasis on cutting-edge practices in the US and abroad, this text represents the most notable examples of performance measurement in Canada, Latin America and Eastern Europe, and supports the integration of theory and practice, with linked chapters.

Strategic Planning For Public And Nonprofit Organizations

Author : John M. Bryson
ISBN : 9781119071600
Genre : Business & Economics
File Size : 53. 3 MB
Format : PDF, ePub, Mobi
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Revised edition of the author's Strategic planning for public and nonprofit organizations, c2001.

Essentials Of Public Service

Author : Mary Ellen Guy
ISBN : 9780999235904
Genre : Political Science
File Size : 62. 99 MB
Format : PDF, ePub
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Essentials of Public Service is the most accessible, student-friendly introductory Public Administration text on the market. The book prepares students for careers in today’s public service, whether in government or nonprofits. Each chapter teaches the public service context, essential public service skills, and what it takes to do the job, whether managing or providing direct service. The book is written for both today’s and tomorrow’s public service. In addition to standard chapters on leading, organizing, budgeting, and staffing, this book offers chapters on contracting, financial management in government as well as nonprofits, legal issues, digital democracy, and public integrity, all within a constitutional frame of reference. In our interconnected system of government, nonprofits, and public/private partnerships, students will learn how all the parts fit together.

Routledge Handbook Of Korean Politics And Public Administration

Author : Chung-in Moon
ISBN : 9781317337300
Genre : Political Science
File Size : 83. 86 MB
Format : PDF, ePub, Mobi
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The Routledge Handbook of Korean Politics and Public Administration gathers the expertise of leading international scholars to survey the full spectrum of contemporary South Korean international relations, public management, and public policies. Divided into four parts, the handbook covers a range of issues including: domestic Korean political parties, elections and leadership, foreign policy, national security and relations with North Korea, public administration, governance and finance, and economic, social and environmental public policies. Offering a complete overview of the field, the handbook is an invaluable resource for academics, researchers, policy analysts, graduate and undergraduate students studying South Korean Politics and International Relations as well as East Asian Politics.

Performance Budgeting Reform

Author : Alfred Tat-Kei Ho
ISBN : 9781351055284
Genre : Political Science
File Size : 76. 81 MB
Format : PDF, ePub
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Using theoretical frameworks to explore the political, organizational, and cultural dynamics of performance budgeting, this book examines the adoption of performance budgeting in a variety of countries, how it has been implemented, and why it succeeded or failed. Chapters include case studies from a wide range of continents and regions including the U.S., Africa, Asia, Australia, Europe, Latin America, and the Middle East. Each case study pays careful attention to the unique historical, political, and cultural contexts of reform and closely examines how performance informed the budgetary process. Chapters investigate theory-driven analysis, focusing on common themes related to international policy diffusion, organizational change, stakeholder politics and gaming, communication and information management, principal–agent dynamics, and institutional constraints. Contributors include both scholars and seasoned practitioners with extensive experience in implementing or advising performance budgeting reforms. With emphases on both theories and practices, this book is written for graduate courses in public budgeting and comparative public administration, providing theoretical insights into budgeting reforms in developing countries, as well as practice-relevant and actionable recommendations for current and future policymakers and budget reformers.

Toward A More Strategic View Of Strategic Planning Research

Author : John M. Bryson
ISBN : 9781000645248
Genre : Business & Economics
File Size : 50. 50 MB
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This book summarizes the current state of research on strategic planning and offers an agenda for future research. The book edition comes with a new introduction that argues that strategising by public, non-profit and business organisations should be a major focus of research. Strategising is what links aspirations, capabilities, and implementation. Strategic planning should be viewed as one approach, but not the only approach, to strategising. A focus on strategising prompts researchers to consider issues of vertical and horizontal alignment of purpose, including across sectors; competence and scalability; co-production; decision-making and change management; and trust, transparency, authenticity and accountability. Additionally, the role of various strategising techniques and information technology should be analysed further. Beyond the book’s introductory overview of the field, chapters focus on the following topics: planning styles collaboration, strategic plans, and government performance impacts of context and political responsibilities on government strategic planning efforts impacts of strategic planning in municipal governments impacts of austerity on strategic planning and government performance The chapters in this book were originally published as a special issue of the journal, Public Management Review.

Customer Development Of Effective Performance Indicators In Local And State Level Public Administration

Author : Rebekah Schulz
ISBN : 9781839821509
Genre : Business & Economics
File Size : 37. 45 MB
Format : PDF
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This book is the first to offer a structured process which enables public organisations and their communities to jointly develop performance indicators for the public organisation's operations, enabling communities to determine performance indicators that are highly relevant and contextually useful.

Managing Human Behavior In Public And Nonprofit Organizations

Author : Robert B. Denhardt
ISBN : 9781506382678
Genre : Political Science
File Size : 80. 26 MB
Format : PDF, ePub
Download : 494
Read : 1019

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Managing Human Behavior in Public and Nonprofit Organizations, Fifth Edition is an established core text designed to help you develop your leadership and management skills. Bestselling authors Denhardt, Denhardt, Aristigueta, and Rawlings cover important topics such as stress, decision-making, motivation, leadership, teams, communication, and change. Cases, self-assessment exercises, and numerous examples provide you with the opportunity to apply concepts and theories discussed in the chapter. Focusing exclusively on organizational behavior in both public and nonprofit organizations, this text is a must-read for students in public administration programs. New to the Fifth Edition: Increased attention to issues related to nonprofit organizations helps you develop a better understanding of the differences and similarities in public and nonprofit organizations, as well as the way they interact with one another and with the private sector. Broadened coverage of issues related to ethics and diversity offers you a broader perspective on important issues to consider, such as the examination of implicit and explicit bias, generational differences, and power and privilege. Additional discussions of collaboration, inclusion, and participation, both within the organization and with external constituencies, show you the value rationale for engagement and its practical effects. Revised and updated information on emerging technology illustrates to you how an increasingly digital, connected, and networked environment affects our ability to manage public and nonprofit organizations. New cases, examples, self-assessments, and exercises cover recent developments in research and practice to offer relevant ways for you to practice and improve your management skills.

The Routledge Companion To Philanthropy

Author : Tobias Jung
ISBN : 9781317579717
Genre : Business & Economics
File Size : 76. 35 MB
Format : PDF, Kindle
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Philanthropy – the use of private resources for public purposes – is undergoing a transformation, both in practice and as an emerging field of study. Expectations of what philanthropy can achieve have risen significantly in recent years, reflecting a substantial, but uneven, increase in global wealth and the rolling back of state services in anticipation that philanthropy will fill the void. In addition to this, experiments with entrepreneurial and venture philanthropy are producing novel intersections of the public, non-profit and private spheres, accompanied by new kinds of partnerships and hybrid organisational forms. The Routledge Companion to Philanthropy examines these changes and other challenges that philanthropists and philanthropic organisations face. With contributions from an international team of leading contemporary thinkers on philanthropy, this Companion provides an introduction to, and critical exploration of, philanthropy; discussing current theories, research and the diverse professional practices within the field from a variety of disciplinary perspectives. The Routledge Companion to Philanthropy is a rich and valuable resource for students, researchers, practitioners and policymakers working in or interested in philanthropy.

Implementing Sustainable Change In Higher Education

Author : Brent D. Ruben
ISBN : 9781642674439
Genre : Education
File Size : 68. 71 MB
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This book offers formal and informal leaders at all levels of their institution theory-informed and practical guidance on implementing and sustaining change through collaborative leadership. The framework and concepts presented are applicable at the department, program, campus, or system level to guide minor, incremental, or transformative change. Achieving a shared organizational vision can be a daunting challenge, given the multiple missions of higher education, varied and often conflicting stakeholder viewpoints, siloed organizational structures, traditions of shared governance, and a highly educated workforce bringing together colleagues with diverse disciplinary perspectives. Achieving these aims requires taking into account the organization’s systems and values and the needs and aspirations of corresponding stakeholders across the enterprise. Ruben provides a guide for achieving and sustaining these goals in an engaged and collaborative manner. Employing the author’s widely used Excellence in Higher Education (EHE) framework, this book offers principles and practices relative to change, collaboration, and organizational vision that can greatly enhance the prospects for effective outcomes, highlighting three key themes: Understanding and leveraging the dynamics of change. Leading collaboratively, and meaningfully engaging one’s colleagues. Adopting and pursuing a shared vision of organizational purpose and aspirations. The book is intended for faculty and staff who want to advance the effectiveness and impact of their program, department, and institution, and to do so in a way that creates a shared vision to sustain these benefits into the future. It serves as a text for the growing number of leadership development programs, and for courses with a focus on higher education leadership.

Organizational Behavior

Author : Afsaneh Nahavandi
ISBN : 9781483312927
Genre : Business & Economics
File Size : 26. 10 MB
Format : PDF, Mobi
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Organizational Behavior is a unique text that thoroughly explores the topic of organizational behavior using a strengths-based, action-oriented approach while integrating important topics such as leadership, creativity and innovation, and the global society. Authors Afsaneh Nahavandi, Robert B. Denhardt, Janet V. Denhardt, and Maria P. Aristigueta focus on the interactions among individuals, groups, and organizations to illustrate how various organizational behavior topics fit together. This text challenges students to develop greater personal, interpersonal, and organizational skills in business environments, as well as utilize their own strengths and the strengths of others to achieve organizational commitment and success.

Today S Health Information Management An Integrated Approach

Author : Dana C. McWay
ISBN : 9780357510162
Genre : Business & Economics
File Size : 28. 6 MB
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As technology, legislation and industry practices continue to rapidly evolve, the health information management profession has become increasingly dynamic, complex and essential. McWay's TODAY'S HEALTH INFORMATION MANAGEMENT: AN INTEGRATED APPROACH, 3rd Edition, helps you master the fundamental principles and cutting-edge practices required for success in this high-demand field. Reflecting the latest trends and best practices, the third edition includes new coverage of HIM careers, informatics, data privacy, the digital divide and digital literacy, data sets, information systems, CRISPR, assistive technology, the role of de-identified data and much more. It's an ideal resource for aspiring technicians and managers as well as HIM professionals working toward a degree or certification. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Service Management

Author : Cengiz Haksever
ISBN : 9780133088823
Genre : Business & Economics
File Size : 43. 19 MB
Format : PDF, ePub
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Tie customer-driven strategies to service operations and process management, and sharpen your focus on creating customer value throughout your entire service organization! This comprehensive, multidisciplinary reference thoroughly covers today's most effective theories and methods for managing service organizations, drawing on innovative insights from economics, consumer behavior, marketing, strategy, and operations management. Leading experts Cengiz Haksever and Barry Render provide crucial insights into emerging service operation and supply chain topics, reinforcing key points with up-to-date case studies. Service Management contains a valuable chapter-length introduction to linear and goal programming and its services applications; and also addresses many other topics ignored by competitive texts, such as: Service SCM methods and approaches Focusing on customers and their service purchase behavior Service productivity Managing public and private nonprofit service organizations Vehicle routing and scheduling Ethical challenges to SCM Service Management will be an invaluable resource for senior and mid-level managers throughout any service organization, and for students and faculty in any graduate or upper-level undergraduate program in service management, service operations management, or operations management

Public Performance Management Review

Author :
ISBN : UOM:39015066271902
Genre : Civil service
File Size : 35. 93 MB
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Bundle Nahavandi Organizational Behavior Interactive E Book

Author : Afsaneh Nahavandi
ISBN : 1483345815
Genre : Business & Economics
File Size : 55. 48 MB
Format : PDF, ePub
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Bundle the Print Version of Organizational Behavior with the Interactive eBook for FREE! This unique text thoroughly explores the topic of organizational behavior using a strengths-based, action-oriented approach with a strong emphasis on creativity, innovation, and the global society. By focusing on the interactions among individuals, groups, and organizations this text illustrates how organizational behavior topics fit together. A unique set of pedagogical features challenge students to develop greater personal, interpersonal, and organizational skills in business environments as well as utilize their own strengths and the strengths of others to achieve organizational commitment and success. This dynamic new Interactive eBook version of Organizational Behavior is ideal for students in online and traditional courses who prefer a more contemporary, multimedia-integrated presentation for learning. It provides students with integrated links to engaging video and audio as well as access to complete academic and professional articles, all from the same pages found in the printed text. Students will also have immediate access to study tools such as highlighting, bookmarking, note-taking, and more! Please contact your Sales Representative for more information.

The British National Bibliography

Author : Arthur James Wells
ISBN : UOM:39015066099196
Genre : Bibliography, National
File Size : 69. 80 MB
Format : PDF, ePub
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